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Right Fit Leading: Communicating with Empathy and EI

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I’m grateful for continuing conversations about communicating with empathy and Emotional Intelligence (EI), among other things. Empathy helps us share and understand the feelings of others. EI is a natural partner to empathy because it teaches us to get in touch with our own emotions and those of others as we strive to create relationships. I also focus on Leader-Member Exchange (LMX) Theory which uses varying degrees of freedom and supervision based on employee skills and abilities. Empathy, EI and LMX are effective in coaching and mentoring to achieve shared understanding, creating relationships, and achieving flexibility and cohesion in the workplace. Coaching Asks open questions Enables self-discovery Dispels false feelings and beliefs Can be applied to any situation Future focused Mentoring Answers direct questions Provides information services Seeks alternative answers Structured interaction Uses past experience to get results

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Right Fit Leading: The Beauty of a Network

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Thanks to Jim Goodwin, Leslie Krohn, and Denise Siegfeldt for helping me make my latest book a reality well ahead of my publisher’s deadline. As I look at my author’s copy, I realize it would not be in my hands now if you had not worked with me. I also must thank the 13 great friends who indulged me in qualitative interviews to share their thoughts on COVID and telework. Analyzing Telework, Trustworthiness, and Performance Using Leader-Member Exchange: COVID-19 Perspective. The book focuses on evaluating the response to the pandemic and on how to continually improve teleworking and organizations in their utilization of remote work. This book provides multifaceted perspectives focused on all parties involved in these issues, covering topics such as employee risk, telework resistance, and performance. I am anxious to share my research or to engage in research with people and organizations concerning these compelling issues and concepts.

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Right Fit Leading: LinkedIn Leader Discussion

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(On LinkedIn) Thanks again Jerry Meyer because your post has sparked many great conversations about communicating with our people. In this situation there is no right or wrong answer, but it points to the need for leaders to know the people they work with. #people #leaders From Jerry Meyer, Smartsheet Guru, CEO Fiscal Care I got wind that an employee of ours had gone for an interview at another company. I called the potential employer, and encouraged him to hire this employee. I told him what an excellent employee he is, and how much they would benefit from hiring him. The employee found out. Looking at me like I\’m crazy, he asked \”Why are you doing this?\” I\’m no saint, and I\’m not crazy. I did it because this particular employee had maxed out at our company. I could not provide him with the opportunity he was looking for to progress in his career. There are few things that damage a person\’s morale more than coming to work day after day, feeling that you are trapped in a job. Golden Handcuffs stink. When I interview people, I always tell them that if they max out I will help them find a new job and push them out the door. I believe that it has benefited the company as much as it has benefited our employees.

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Right Fit Leading: Emotional Intelligence, Again

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Building a collaborative culture that emphasizes the strengths of every person on the team is a key benefit of emotional intelligence (EI). EI also allows the leader-member relationship to identify and improve the weaknesses of all parties. An open communication bond in your organization will ensure that the same opportunities are afforded fairly to all parties. EI research tells us that leaders must understand their own emotions and emotional experiences, giving them the tools necessary to help other control their own emotions. The key is to reflect on one’s own emotions, the meaning of those emotions, and the underlying associations between emotions and outcomes. These skills should lead to quality relationships, effective communication, and regular feedback to create an atmosphere of trust, opportunity, and innovation. These are but a few of the benefits of EI. “The delicate balance of mentoring someone is not creating them in your own image but giving them the opportunity to create themselves.”  — Steven Spielberg

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3D COACHING: Merge Personal and Team Goals for Success

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Good coaches energize people to commit to an effort and to enthusiastically put the team’s goals above their personal wants and desires. So many times, people can be ready, willing, and able to put even grievances aside when they are exposed to a vision that clearly maps out the kind of team they want to be part of. Good coaches help their teams get excited about how team success can translate into satisfaction of personal goals. Great coaches inspire goals that equally satisfy the person and the team. The book Good to Great by Jim Collins points to how corporate culture and discipline allow organizations to achieve greatness over goodness. This is about the ways in which disciplined people working well together can reduce or eliminate the need for hierarchy, bureaucracy, and excessive controls. Coaches can allow their players to pursue their goals and can align all those individual pursuits with the goal of the team. Do you think this path to success can work for you as a leader?

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3D COACHING: In Search of Excellence

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The key to success is knowing your people. Work with them to find a challenge that can help them grow and prosper. Challenging people is important to motivating them. You want them to strive for something more than they think might be possible. You want to allow them to be creative in that pursuit, because that allows them to think outside the box. They may perform better than ever with this kind of freedom. Success is achieved by energizing people to give the effort and enthusiastically support the team, sometimes having to put their personal desires on the back burner. The leader’s job is to allow those personal desires to be part of the goal, so everyone gets something that they value. You may find that this approach leads to people being ready, willing, and able to put even grievances aside for a common goal that is personally and professionally rewarding. This is when you know you have created an effective team.

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3D COACHING: Reaping the Rewards

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The real rewards in coaching may not be realized in this season or in the next. This is true whether you are winning or losing. But one day you will see that person succeeding, not just in sports, and you will have your reward. Real success comes from seeing a person who could do nothing without your instruction grow and learn to do everything without your instruction. It comes from knowing you gave your players the keys to life and allowed them to learn how to use them.

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3D COACHING: So Many Gifts

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I am fortunate because coaching delivers so many gifts. I met Luke Christensen about 3 years ago when he asked me if he could take photos of my football team’s games. Before I knew it, I saw him taking photos at many sporting events. Fast forward to Luke the professional photographer. In true 3D fashion (Dedication, Detail, Discipline), his business is growing and he’s adding education to his resume. I was very happy to hear from him this week. “Yesterday had been 2 years since I started doing sports photography officially. Just wanted to say thank you again! That was the door opener to a career for me. From that moment I knew I wanted to do sports photography. I am now shooting for college and team (opportunities), and I leave for college in June. You can check out my work here! 

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